Separate sales and stock records
A sale at the counter is entered again elsewhere, and stock availability is difficult to trust.
BUSINESS WORKFLOWS / FULL-STACK DEVELOPMENT
Connect the counter
with the business.
Build the sales experience your staff need, then connect it with orders, products, stock and customer records. Start with the friction in your current store workflow.
Discuss your store workflow →POSCONNECTED WORKFLOW
Illustrative solution · Scoped for your business
When a sale creates more manual work
Different steps for each staff member
Discounts, approvals, refunds and customer details depend on informal instructions.
Disconnected in-store and online journeys
Customers and staff cannot see a consistent order or purchase history across channels.
What the POS solution can include
Sales interface and product lookup
Design product search, basket steps, customer lookup and staff actions around your catalogue and trading rules.
Orders, receipts and returns
Define order records, receipts, discounts, approvals and refund or return workflows with appropriate access controls.
Payments and device integration
Assess your payment provider, terminal and device requirements. Agree the supported interfaces, testing access and responsibilities before implementation.
Stock and customer connections
Connect agreed sales events with inventory, order processing and CRM records, with visibility when an update needs attention.
How the workflow connects
- 01Staff records a sale
- 02Order rules checked
- 03Payment step recorded
- 04Stock and customer updated
An illustrative workflow. Payment processing, devices and platform access are scoped for the project.
A practical first phase
Choose one store process, a defined product set and the required payment or device interfaces. Review the sales prototype with staff before expanding to more workflows or locations.
Business rules
Agree prices, tax handling, discounts, returns, staff roles and approval steps.
Real workflow testing
Test sales, cancellations and refunds, including how failed or delayed updates are handled.
Rollout and handover
Plan product and account data, staff training, launch checks and an agreed support arrangement.
Common questions
Can you connect our existing POS?
We first assess its interfaces, export options and access permissions. The project may integrate the current platform or develop the parts your business is missing.
Does this include payment terminals?
Hardware purchase, payment-provider contracts, fees and device access are agreed separately from the software development scope.
Can we connect online orders?
Yes, a project can include online and in-store order connections. Data ownership and synchronisation rules are defined before the build.
Bring the workflow. Find a practical first step.
Share your current tools, users and the part of the process you want to improve. Features, interfaces, fees, rollout and support are defined in the project proposal.
Discuss your store workflow →